At Club TwentyFive, we aim to provide you with the best possible shopping experience, including reliable and efficient shipping services. Please review our shipping policy below to understand how we handle shipping and delivery.

Shipping Locations

We currently ship to addresses within India. We do not ship internationally at this time.

Shipping Methods and Delivery Times

1. Standard Shipping:

   • Delivery within 5-7 business days.
   • Shipping charges will be calculated at checkout based on the weight and dimensions of your order.

2. Express Shipping:

   • Delivery within 2-3 business days.
   • Additional charges apply for express shipping. The exact amount will be calculated at checkout.

Order Processing

1. Processing Time:

   • Orders are processed within 1-2 business days after receiving your order confirmation email. Orders placed on weekends or holidays will be processed on the next business day.

2. Order Tracking:

   • Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package on the carrier’s website.

Shipping Charges

Shipping charges are calculated based on the weight and dimensions of your package and the shipping method selected. Charges will be displayed at checkout before you complete your purchase.

Shipping Address

Please ensure that the shipping address you provide is accurate and complete. We are not responsible for any delays or delivery issues caused by incorrect or incomplete addresses.

Delivery Attempts

1. Failed Delivery Attempts:

   • Our delivery partners will attempt to deliver your package. If you are not available to receive the package, they may leave a notification with instructions for rescheduling the delivery or picking up the package from a local facility.

2. Unclaimed Packages:

   • If a package is returned to us due to multiple failed delivery attempts or unclaimed status, we will contact you to arrange for a re-delivery. Additional shipping charges may apply.

Damaged or Lost Packages

1. Damaged Packages:

   • If your package arrives damaged, please contact our customer service team immediately at enquiries@clubtwentyfive.shop with photos of the damage and your order details. We will work with you to resolve the issue promptly.

2. Lost Packages:

   • If your package is lost during transit, please contact us as soon as possible at enquiries@clubtwentyfive.shop. We will investigate the issue with the carrier and take appropriate action to ensure you receive your order.

Changes to Shipping Policy

Club TwentyFive reserves the right to update or modify this shipping policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions or need assistance with your order, please contact our customer service team at:

• Email: enquiries@clubtwentyfive.shop
• Address: 8-5-64/A, Chandrangutta, Hyderabad, Pin Code 500005, India

Thank you for shopping with Club TwentyFive. We are committed to providing you with excellent service and look forward to serving you again.